Desktop Analytics Webinar Registration | CallCopy

Recorded Webinar
cc: Clarity Workforce Management Demo

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This webinar was originally broadcast on Thursday, October 27, 2011

Please join us for a 30-minute webinar as we unveil CallCopy's new cc: Clarity workforce management (WFM) solution. This next generation WFM platform is fully integrated with CallCopy’s workforce optimization suite, and enables you to easily and efficiently schedule the right number of staff, with the right skills at the right time of day.

Join us as we showcase how cc: Clarity can assist with:

  • Forecasting & Scheduling
  • Intraday Management
  • Agent Empowerment
  • Effective Agent Communication
  • Reporting, Dashboards & Wallboards
  • Integration with Third-Party Tools

Register for the Webinar!